Contact Us

We want you to get the most out of this superb collection. If you have any questions that are not answered on the FAQs page, please just contact us.

Contact details

Email: service@jacklin.co.za
Phone: (011) 265 4215
Or write to us at:
Military Watches, EA Collections Ltd, Private Bag X8, Centurion 0046


FAQs

How to I activate my watch warranty?

he watch warranty can be activated using this link https://www.jacklin.co.za/secure_orders/eacollections/public/military-watches-warranty

How much does it cost to subscribe?

Issue 1 costs R49.90, Issue 2 costs R99.90 and the regular of issue 3 onwards is R159.90. You can subscribe here. Premium subscribers pay an additional R30 per issue from issue 2 onwards.

How can I pay for my subscription?

We accept Visa, MasterCard and Debit Order

When will I receive confirmation of my subscription?

If you subscribe online you will receive an immediate confirmation email followed by a welcome email confirming your subscription is setup within one working day. If you send in a subscription form by post please allow 14 days for confirmation your subscription is setup.

When will I receive my first delivery?

Please allow up to 21 days for your first delivery

When will I receive my subscription gifts?

Delivery 1 Binder
Delivery 2 RAF pocket watch
Delivery 4 Chronograph watch
Delivery 6 US Astronaut watch
Delivery 8 Anzac watch

As a premium subscriber when will I receive my display case?

Premium gift will be sent with issue 11 and 21

I have a missing/damaged delivery

Please contact using the details at the top of this page and our customer service team will resolve the problem - please include your subscriber number or full address in any emails or letters so we can assist you faster.

Can I get the gifts without subscribing?

The gifts are only available for subscribers

How do I cancel my subscription?

You can call, email or write to cancel anytime giving 28 days notice. Please see our contact details at the top of this page.

What day is the collection on sale?

Every other Thursday.

Are there binders for the Military Watch Collection magazines?

Yes, there are. As a subscriber you will receive your first binder free and if you opt in, you will automatically receive new binders as they come available for an additional R99.90 per binder.

THE COLLECTION

How many issues are in the Military Watch Collection?

Number of issues currently planned is 35

How to I activate my watch warranty?

he watch warranty can be activated using this link https://www.jacklin.co.za/secure_orders/eacollections/public/military-watches-warranty

What day is the collection on sale?

New issues are released every other Monday and the first issue is on sale on 25th September

I can’t find copies in the shops - help!

Your local newsagent will be able to place a regular order for you to collect your issues from them every two weeks. Alternatively, subscription deliveries are mailed free to your local post office (SA only) or alternatively you can opt for a courier service which is R30 extra per delivery. You will receive five free subscription gifts - you can subscribe by clicking the subscribe link at the top of the this page.

How do I buy an issue I missed in the newsagents?

Either contact using the details at the top of this page or your newsagent will be able to order the missing issue through their wholesaler.